Postage rates apply on request. If you order more than one product per purchase, you will pay for postage only once.

Orders will be processed after payment confirmation and stock availability verification. Orders paid Friday after 2 pm (Lisbon time) will be processed the next business day. If any of the items ordered are unavailable, or if we require additional information, Karmel will contact you at the email address provided. That is why it is always important to keep your registration updated.

To Portugal

Shipping costs to Portugal are free.

Deliveries are made by G. L. S (General Logistics Systems) between 9am and 7pm on weekdays, and shipping time does not include Sundays or holidays.

The deadline is 1-3 business days * from the date of payment confirmation and if the part (s) are available.

* The mentioned deadlines do not apply to the case of the Azores and Madeira.

EU countries

Shipping costs outside Portugal are calculated at checkout, depending on the country chosen for delivery.

Orders will be shipped by DHL Express within 1-3 business days from the date of payment confirmation and if the part (s) are available.

Countries outside the EU

Shipping costs outside Portugal are calculated at checkout, depending on the country chosen for delivery.

Orders will be delivered by DHL Express within 2-7 business days from the date of payment confirmation and if the part (s) are available.

International orders may be subject to taxes, customs duties and taxes levied in the destination country (Import Taxes). Karmel does not control these costs, nor can it make an estimate.

Attention: To receive the order you must ensure that someone is at the address. Karmel has no scheduling or scheduling service, so the delivery of the order will be made without prior contact by the carriers.

In times of sales / Black Friday / Christmas / stock break we do not guarantee these deadlines mentioned, and there may be delays.

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